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ATOM ATOM Slip-On ATOM Trail ATOM Waterproof CHICANE COVE CURRENT DRAFT Rento KINETIC 2 FLEX Via FLUX KALA KIVI KIVI 2 LOFT MOMENT PACE QUANTUM QUANTUM 2 QUEST ROAM RIDGE Motion SHIFT TREAD ATOM Fusion

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How do I set up an account? How can I update my preferences and account details? How do I update my default shipping and billing address? How can I update my payment information? How do I reset my password? How can I update my subscription or unsubscribe? All Account FAQs

What does the name KURU mean? Where is KURU Footwear headquartered? Does KURU have store locations? All Company FAQs

What is your exchange policy? How do I place an exchange? Are there any additional costs for an exchange? How can I track my exchange order? How long will my exchange order take? All Exchanges FAQs

Does KURU have a loyalty program? How do I join the loyalty program? What rewards and benefits will I get by joining the program? What is KURU cash? What are the ways I can earn points? All Loyalty FAQs

What notifications are available for me to opt into? How can I get back in stock notifications? All Notifications FAQs

Where can I buy KURUs? Does KURU offer sales, coupons or discounts? Does KURU offer a Black Friday & Cyber Monday sale? Does KURU have a clearance section for discounted shoes? Do you offer a military, law enforcement, or professional discount? Do you accept medicaid? Do you offer gift cards? Do you offer gift wrapping or special notes for gifts? I typically like to try on shoes before purchasing. How can I be sure which pair will work best for me? Am I able to buy a different size shoe for each foot? Can I cancel or edit my order after it has been placed? All Ordering FAQs

What forms of payment are accepted? Do you offer installment payments (e.g. buy now, pay later)? All Payments FAQs

What makes KURU shoes different? Why does KURU recommend a break-in period? What is the KURUSOLE? What is the KURUCLOUD? What is the ULTIMATE INSOLE? Does KURU have a size guide to help me with my selection? What does 1/2 size small or large mean? How do I determine my shoe size? Do you make waterproof shoes? Are KURU shoes anti-slip or slip resistant? Are KURU shoes non-mark or non-skid? Are KURU shoes offered in wide or narrow widths? Which KURUs are best if you need a large toe box? Which KURUs are best if you need arch support? Which KURUs are best if you pronate or supinate? How can I know which KURU shoe is best for a specific foot condition? How can I know which KURU shoe is best for a specific activity? How can I know which KURU shoe is best for a specific type of work? Why are my shoes squeaking? Why are my shoes showing wrinkles? Can I use custom orthotics in KURU shoes? Do you sell replacement insoles or sockliners? Do you sell replacement laces? Where are KURU shoes designed? Where are KURU shoes made? Are KURUs vegan? Do KURU shoes contain latex or formaldehyde? How long should my KURUs last? What is the weight of KURU shoes? What is heel-to-toe drop and does it matter? Why are your shoes expensive? Can I remove the insole and use my own custom orthotics? What patents does KURU have for its products and technology? What care and cleaning is recommended for KURUs? Do you have a product catalog? All Products FAQs

What is your return policy? How do I place a return? Can I return shoes that have been worn? I don’t have a printer, how can I print my return shipping label? Can I schedule my return to be picked up? What refund am I eligible for if I return my international order? When can I expect my refund? How do I know if my refund has been issued? All Returns FAQs

How can I write a review for my KURU shoes? Where can I find reviews for a specific product? All Reviews FAQs

What is your privacy policy? What is your cookie policy? Is my personal information secure and kept private? Is my payment information secure and kept private? California Consumer Privacy Act (CCPA) General Data Protection Regulation (GDPR) All Security & Privacy FAQs

What is your shipping policy? How long will it take to get my order? Do you offer expedited shipping? How can I track my order? Do you ship internationally? Can I change my shipping address? Do you offer shipping protection? Do I have to purchase shipping protection? How do I file a claim for my lost, damaged or stolen package? All Shipping FAQs

What is your warranty policy? What is and is not covered under the warranty? How do I submit a warranty claim? All Warranty FAQs All FAQs