All FAQs

What is your exchange policy?

At KURU, we know that finding the right fit is the first step toward healthier feet. That’s why we offer free, 45-day returns and exchanges to all KURU Rewards members in the US on domestic orders in their original condition.

A $5 shipping and restocking fee on returns & exchanges will be charged for customers not enrolled in our Heel Better™ Rewards Program.

To get started enter your order number and email address at returns.kurufootwear.com and follow the prompts to initiate an exchange.

View complete exchange policy.

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Woman working out doing high kicks, wearing KURU Footwear's FLUX shoes for alleviating foot pain
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Womens
Man showing the detail on the bottom KURU Footwear's FLUX shoes for alleviating foot pain
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Mens
All orders shipped within the US ship FREE via standard ground service.

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KURU Footwear offers a great exchange policy if you need to return or exchange your order.

Easy Exchanges

Get free returns on all domestic orders with KURU Footwear.

Easy Returns

WarrantyIconWhite

6-month
Warranty

Get free returns on all domestic orders with KURU Footwear.

Easy Exchanges

Get free returns on all domestic orders with KURU Footwear.

Easy Returns

WarrantyIconWhite

6-month
Warranty

Get free returns on all domestic orders with KURU Footwear.

Easy
Exchanges

Get free returns on all domestic orders with KURU Footwear.

Easy
Returns

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