All FAQs

Why are my shoes squeaking?

The most common cause of squeaking is moisture build-up. Our insoles are designed with moisture-wicking technology for maximum comfort, but sometimes excess moisture can accumulate. These tips can reduce squeaking:

  1. Dry Your Insoles Between Wears: Remove your insoles from your shoes and air dry them between uses. You can also apply a light layer of talcum powder to the bottom of your shoes to help absorb moisture.
  2. Re-Align the Insole: Sometimes the insole may slip up and to one side of the footbed. Realign the insole, making sure it is centered over the top of the midsole footbed.
  3. Replace Insoles As Needed: We're also happy to send you a free pair of fresh ULTIMATE INSOLES! In most cases, a new pair of insoles will make the squeaking go away.

If the squeaking persists, your shoes may have a manufacturer's defect. If air drying or replacement insoles don’t solve the problem, we suggest submitting a warranty request or reaching out to our KURU Gurus for help.

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