What is your return policy?

We want you to truly experience the difference — that's why every purchase is backed by our Feel Better Promise. You get 91 days from delivery to wear your shoes in real life. If we can't improve your foot pain, we'll refund your money. No questions asked.

Free returns and exchanges are available for all U.S. and Canadian orders (excluding Hawaii & Alaska). To find your nearest FedEx Easy Returns location visit the location finder.

We do not refund international duties, taxes, or VAT. Please see the FAQ below for our international returns policy.

Please note that Clearance and Last Chance items are considered Final Sale and are not eligible for return. See our full returns policy here.