Shipping and Delivery Policy
We keep it simple and fast. All orders shipped within the US ship FREE via standard ground service. (FedEx/USPS for Domestic, USPS for HI and AK)
Due to higher than normal order volumes, shipping times might be delayed a few days
Fast Ship Times and Methods
FAST SHIP TIMES AND METHODS We want your order to arrive as soon as possible, which is why almost all orders ship within 1 business day. To make sure you get your order as soon as possible, we have multiple warehouses across the United States. Your order will ship from the nearest warehouse that contains your items. We also have other options if you need your order rushed!
- FREE STANDARD SHIPPING- Most orders ship within 1 business day (excluding weekends and holidays) of order date via FedEx, USPS Priority or other regional carriers to get your order to you as fast as possible. Most standard ground shipments arrive within 5 business days. Weekend delivery is not available. (Excludes US Territories)
- EXPEDITED OVERNIGHT (1-Business Day)SHIPPING-$30- Most orders ship within 1 business day (excluding weekends and holidays) of the order date. Expedited shipping times are based on business days after the order ships and it does not include order processing time. Weekend delivery is not available. Cut off time for overnight shipping is 11:30 A.M. Eastern Standard time.
We bring KURU to the world by offering international shipping. International shipments, including those to Canada, ship via USPS or FedEx Mail Innovations. On average it takes 7-10 business days for the order to arrive. Any additional duties, taxes, fees, or VAT due on international orders are the sole responsibility of the recipient. Following are our Flat-Rate International shipping costs (USD):
- US TERRITORIES - $2 Per Order
- CANADA - $19 Per Order
- ALL OTHER COUNTRIES/CONTINENTS- $29 Per Order
There are a handful of countries we are currently unable to ship to. As long as your country appears in the list of countries when entering your shipping address, we can ship to you!
Due to International Customs and duties, we are unable to offer free exchanges on any international orders. Any and all return or exchange shipping fees are the recipient's responsibility.
Customs or duties are the responsibility of the recipient and the fees vary for every country and order. Please understand that customs fees and duties are not refundable.
When Will My Order Arrive?
WHEN WILL MY ORDER ARRIVE? Want to know when your order will be delivered? We ship from two warehouse locations, Utah and Kentucky. Generally, we will ship your order from the nearest warehouse that contains your items.
With our FREE ground shipping most US orders are delivered within 3-5 business days if not sooner. Pretty neat!
Orders typically ship within 1-2 business days after order receipt from either our Kentucky or Utah warehouse.
Days We Process Orders
We process orders most business days except major holidays such as Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas day and New Year's day. Those days, we will be celebrating with our friends and loved ones, as we hope you will as well!
If you are shipping to either Alaska or Hawaii or US Territories, your order will ship via USPS Priority Mail. Expedited shipping is not available for shipments to these States or Territories.