FLEX Via

Yes! On any product page, just look above the size selector and click “Find Your Size.” Our detailed size guides will then walk you through choosing the correct shoe size and width so you can find your perfect fit with confidence.

At KURU, we know that finding the right fit is the first step toward healthier feet. That’s why we make exchanges simple and worry-free. You can exchange your shoes within 45 days of the original purchase date.

For U.S. customers, exchanges are free when using a Happy Returns QR code at one of their convenient return bar locations. If you choose another return method, a $6 shipping and restocking fee applies. Canadian customers receive a free return shipping label for exchanges.

When exchanging for the same style in a different size, there’s no extra charge, and if you select a higher-priced style, you’ll simply pay the difference. Once we receive your return, your new pair ships out within just a few business days—so you can get back to moving comfortably, faster.

Every KURU shoe comes with three layers of support, including our patented KURUSOLE tech—a foot health game changer. This revolutionary, adaptive technology dynamically flexes with each step to hug and protect your heels.

With over 41,000 5-star reviews, our customers prove that KURU delivers pain relief. In fact, over 7 in 10 customers report improved pain symptoms, and of those customers, 97% experience improvement in less than 4 weeks. Talk about Pain Relief Beyond Belief.

On average, US orders will arrive on average within 8 days from your order. Most international orders arrive between 7–10 days, though international shipping rates will vary.

Be sure to track your order at track.kurufootwear.com!

We know that finding the right fit matters. That’s why we offer free 45-day returns via Happy Returns (no label needed) on all U.S. orders (excluding Hawaii & Alaska) in their original condition. We offer Shipping label for Canadian orders. To find your nearest Happy Returns location visit the location finder.

We recommend purchasing KURU Shipping Protection & 60-Day Returns so you can benefit from an extended return window.

All other return options includes $6 return shipping and restocking fee. Items are required to be in new condition. We do not refund international duties, taxes, or VAT. Please see the below FAQ for our international returns policy.

Please note our Clearance or Last Chance items are considered Final Sale and are not subject to returns. Please see our full returns policy here.

We do offer sales and discounts from time to time. To stay tuned and take advantage of our most current offers, be sure to subscribe to our email list and SMS notifications by signing up for an account and setting your notification preferences.

By setting up an account at KURU, you will also earn 5% back on each order in the form of KURU Cash—which can be used toward a future purchase. You can also earn points through actions such as joining our community on social media, adding your birthday to your account, and more. To learn more about our loyalty program, visit kurufootwear.com/pages/rewards.

Looking to refresh your KURUs? With our KURU Renew trade-in program, you can send in your gently worn KURU shoes in exchange for store credit—so you can save on your next pair while giving your shoes a second life!

Because we use high-quality, high-performance materials in our shoes, it's important to properly care for them to extend the life of the shoes. Here are a few care instructions for KURU shoes:

• Always keep your shoes free of moisture, and store them in a dry, cool environment, free of direct sunlight.
• If you need to clean your shoes, choose a shoe cleaning gel that is suitable for both fabric and leather. We recommend our KURU Ultimate Care Kit, which includes a basic shoe cleaning kit with all the tools you need for regular shoe maintenance. Always remember to spot-test the cleaner as sometimes it can alter the color of the materials.
• You can also clean your shoes using a moist (with water), lint-free cloth, and/or a soft-bristled brush. When cleaning mud or other debris, allow the mud to fully dry, then with a soft-bristled brush, lightly remove the dirt.
• Never put your shoes in a washer or dryer. Always allow your shoes to air dry. If your shoes get wet, make sure to remove the insole to make sure the interior of the shoe fully dries.
• To improve the stain and water resistance of KURU shoes, we recommend using  our exclusive KURU Shield Shoe Protector Spray, which is suitable for leather and textiles. This can help keep your shoes protected from water, stains, and other chemicals and oils.

Any damage due to failing to follow the above care instructions will void the warranty against defects on the shoe.