Shipping policy

At KURU, we're on a mission to help you Feel Better™ by pioneering pain-relieving footwear that puts your heels first.

And we believe getting your shoes should be just as painless as wearing them.

That's why we offer free shipping on all U.S. orders and back every purchase with our 91-Day Feel Better Promise — giving you the time you need to wear your shoes in real life and truly experience the difference. If we can't improve your foot pain, we'll refund your money. No questions asked.

Domestic & International Shipping Costs

 

Shipping Type & Cost

US Customers $0

Shipping to Canada $45 CAD

Shipping to United Kingdom £10

Shipping to Australia $59 CAD

Shipping to the European Union €18

All Other International Customers $58

 

Delivery Times

 

Standard Domestic Shipping

We keep it free and simple. Most standard orders ship within 3 business days of order date (excluding weekends and holidays). We use FedEx, USPS Priority, or regional carriers for quick and reliable delivery. Most standard ground shipments arrive within 8 days from order. Weekend delivery is not available (excludes US territories).

 

International Shipping

At KURU, we’re on a mission to heel the world, so we’re delighted to offer international shipping!

International orders ship via USPS or FedEx Mail Innovations. International shipments typically take 7–10 business days to arrive.

There are some countries we are unable to ship to. If your country appears in the drop-down list when entering your shipping address, we can ship to you!

We offer Delivered Duty Paid (DDP) shipping to our international customers. By shipping DDP, duties and taxes are collected directly at checkout so that your package is less likely to be stopped at customs. Please note that duties and taxes assessed by customs vary by country and product.

Due to international customs and duties, we are unable to offer free exchanges on any international orders. Any and all return or exchange shipping fees are the recipient's responsibility. Customs fees and duties are not refundable.

 

Want to Earn Rewards with Each Order?

It takes seconds. Simply sign up for a quick, free account at kurufootwear.com/account/login. No hidden fees, no credit card sign up—simply earn rewards. 

Login to your KURU Heel Better™ Rewards account before checkout to ensure free returns and exchanges on every order. You’re one step closer to Pain Relief Beyond Belief!