We realize that purchasing online can be filled with uncertainty. That's why we offer our no-hassle Returns and FREE Exchanges Policy.

All returned product must include the original shoe box. We are only able to Exchange or Return shoes in new condition that have not been worn outside.

How Returns and Exchanges Work:

• Fill out the form below

• We will respond within 72 hours with an RA Number and return shipping information (Do not ship products back without an RA Number; they will not be accepted)
• Return the product with supplied return shipping information
• We will process your Refund or Exchange upon receipt of goods
• To preserve the environment, we reuse boxes and packing materials whenever possible. We hope you do the same!

Fields marked with an asterisk * are required:

We love to hear from our customers. Both the great experiences they have with Kuru and any suggested improvements and changes. All the feedback helps us continue improving our products. And, since we're still relatively small, we have the luxury of actually getting your feedback to the decision makers. Here's a recent email we received:

"I wanted to let you know that I got a pair of Kuru’s over a month ago and find them wonderful. I use them here in Texas for serious walking with my dog and plan to use them for hiking. They are supportive, comform to your foot and just perfect.

Thanks,
Carolyn - TX

Carolyn, thanks for your kind words and taking the time to contact us. When we set out to start Kuru, we just wanted to make a great, supportive and comfortable product. Little did we know Kuru walking shoes would be converting husbands to long walks with their spouses! We're glad Kuru has played a small role in helping you and your husband enjoy the best time in Texas, Autumn. (I lived in Dallas, and I know how beautiful the weather can be this time of year). Keep walking!

Sincerely,

The Kuru Team

The Womens Kruzr II was featured as Fabulous Fitness Gear in Womens Health Magazine.

The Men's Cirque was featured in Camping Life Magazine. This is what they had to say:

"Urbanesque Trail Sneaker

Kuru shoes are known for their patent-pending KuruSole midsole layers, which are anatomically shaped for ultimate comfort during outdoor activities. The company's newest member is the men's Cirque, an urban-inspired trail sneaker that features a dual-density rubber blend outsole and air spacer mesh to provide the traction of a trail hiker with the comfort and breathability of a running shoe."

Snowboarder.com wrote a review of the Cirque. Here's what they said:

“I just spent a few days wandering the desert in Utah with Kuru’s Cirque sneakers underfoot. First off, they fit perfect right out of the box—which is rare for my fickle feet. The honeycomb mesh construction is high breathable, but burly enough for collecting firewood and scrambling on slickrock. Great traction and support, has a skate shoe profile, but offers running shoe performance.”

Park City TV decided to drop by Kuru headquarters to interview Bret, the founder of Kuru. Learn what got Bret into the shoe business, why he started Kuru, the unique anatomical footbed in all Kuru shoes, etc.

Here's the vid:

To see the shoes featured in this video, click here

Carolyn Sackariason, at the Aspen Times recently wrote a review for the Kuru Chicane. Here's what she had to say:

An odd, but effective shoe for the offseason
Gear Review
Sunday, April 19, 2009

For years I’ve been trying to find a solid offseason shoe — one that I can slip on after skiing, golfing, rafting and perhaps wear on a light hike up Independence Pass or Smuggler.

I found it in the latest model of Kuru Footwear, a Salt Lake City-based company that has several different types of shoes that are designed to be durable enough for the trail but aesthetically appropriate for town.

For the past two weeks, I’ve been wearing the Chicane shoe, the color of which the company calls “burnt sienna.” It’s basically orange and it has gotten a lot of people’s attention. I’ve never had so many people looking at and commenting on my feet.

The Chicane looks like a climbing shoe but functions like a light-duty hiking boot.

But beyond its bright existence, the underlying concept of the Kuru shoe is its midsole chassis technology. The company touts its technology as the most ergonomic and anatomically correct active midsole available.

Traditional footwear has a flat footbed that flattens the fatty tissue, damaging the pad with every step. Kuru’s patent-pending KuruSole technology keeps the fatty tissue where nature intended — underneath the heel bone. The shoe has a deep heel cup that improves the natural cushioning of the foot, according to Kuru’s website.

When I took my first few outings in them, I wasn’t sure about the fit because my heel slipped quit a bit. But then as the shoes wore in, they became one of the most comfortable things I’ve had on my feet in quite a while.

It’s marketed as a “light-duty trail shoe.” But I’ve found them to be good in the mud, the snow and jumping puddles around town.

The Chicane has a somewhat odd and unique lacing system. The asymmetrical pattern is meant to mimic the path of your instep. I haven’t felt the difference yet but I guess I’ll let my feet be the judge in the many steps to come.

Our condolences go out to the McConkey family for the premature loss of their beloved Shane McConkey. The 39 year old pioneer of skiBASE died in a tragic accident in the Dolomites. According to TheAdventureLife.org, “Shane did a double backflip and then had some difficulty,” said [Scott] Gaffney [MSP filmmaker and close friend of Shane's]. “He uses these old-school Tyrolia bindings, which release upwards, and they have straps attached that he pulls on to release the skis. So he pulls the bindings, the skis release, and then he flies away in the wingsuit.

“He got one ski off, but then was fighting to get the other one off. In the whole process, he went upside down and had one ski above him, which caused him to spiral. And then he got into a high-speed spin. He was still fighting to get out all the way down. J.T. watched the footage again because he wanted to know what happened. It was hard to see, so this is speculation, but it looked like he was going for his pilot chute. Maybe he couldn’t get to it—he’d complained before that the wingsuit was tight. But we don’t know for sure.”

Shane was a sponsored Red Bull athlete that lived life to the fullest and expanded our imaginations of what was possible not only in the sport of skiing, but also, more importantly, in the sport of living a full life.

This video captures the essence of his never-ending adventures, zest for life, and desire to be the best at his craft of skiBASE.

Shane was known for his contributions to ski design, notably being the father of reverse side cut and reverse camber skis (aka: skis with rocker), first with the Volant Spatula and, more recently, the K2 Pontoon ski design.

Shane is survived by his wife Sherry, and three-year-old daughter, Ayla.

RIP: Shane McConkey (December 30, 1969 - March 26, 2009)

The Mens Kuru Chicane was featured on the The Adventure Blog.

They said "numerous people comment on them and ask me where they could get a pair. The design is definitely distinct, and unique, which makes the shoes stand out even more...Of course, looks only go so far, and the next question I would invariably get would be "are they comfortable?". That one was easy to answer with a resounding yes. As soon as you put the shoes on you can feel the support around the ankle and in the arch of your foot, two places where you really need it, and unlike most other shoes, I didn't have to wear them for several days to break them in either. Right out of the box the Chicanes were comfy on the feet and fit well...Overall, I have to give a big thumbs up to the Kuru Chicane shoes. They are comfortable, durable, and have a unique design to them, and what more can we ask for from shoe? I love the fact that I can put them on when I head out the door in the morning, and no matter what activity comes my way, I can be assured that they're up for the task. The shoes bridge a gap between stylish casual footwear and active outdoor hiking shoes, and they do it quite well. I'd also definitely recommend them as a great travel shoe. Their versatility would really pay off when you're wanting to pack light but not give up any comfort, and they can really be the one shoe you would need for an entire trip. I know that they'll be with me on my next adventure".

The Chicane is also available in a Womens Hiking version.

The Chicane was featured on The GearJunkie. Jill wore the shoes for over 2 months and these are her impressions:

Gear Junkie Field Test: Kuru Chicane shoes
By JILL ADLER

It’s not every day I wear “tennis shoes” in the winter. That’s like wearing white pants after Labor Day, right? But when you throw a softshell upper onto a wrap-around sole that has little rubber stumps on the bottom for grip and traction, you turn a tennis shoe into a kind of winter glove for your foot.

At least that’s what I conjure while wearing the Kuru Chicane shoe. It is a unique design — good-looking enough to wear around town but with the technical characteristics to handle the cold and snow.

The first time I slipped on the Chicanes ($115, www.kurufootwear.com), I thought they were a tight fit, especially over the instep. But as they wore in, I realized the stretchy softshell fabric was simply hugging my foot like a sock.

Marketed as a “light-duty trail shoe,” the Chicane has an asymmetrical lacing system meant to mimic the path your instep and ankle joint take down to your big toe. The shoe reminded me a bit of a Keen design. But in choosing to use a softshell fabric, the company has created a shoe with its own identity.

In my test, which included two months of use this winter, the shoe felt like one seamless entity on my foot: The insole cups the heel and supports your arch while the lacing system acts like a ribcage over the foot. Webbing stitched into the liner runs down the side of the shoe and is lasted between the midsole and outsole, preventing the softshell upper from over-stretching and creating a cocoon of support for the entire foot.

The softshell gives you not only a sleek look but provides a barrier against the cold with warmth and breathability. Despite poor circulation in my feet, shoveling snow in these shoes for 30 minutes didn’t numb my toes.

Hanging out inside the house, however, my feet were often warm and a tad sweaty in the Chicanes. I doubt I’d do any summer desert hiking in them.

Though the softshell is only water resistant — not waterproof — you can add a coating of NikWax (for softshells) and create a go-anywhere winter shoe that’s much lighter than a boot and still more stylish than a trail runner.

—Jill Adler is a freelance writer and a certified PSIA ski instructor living in Park City, Utah.