KURU Warranty Policy
100% Warranty Coverage
We strive to give you our signature comfort in the best quality products. Sometimes, a rogue pair slips through our strict Quality Control and onto your feet. Should your shoes fail due to defect of workmanship, you can be confident your purchase is backed by the following warranty:
Six Month Guarantee
KURU will warrant your purchase for 6 months from the date of purchase for repair or replacement (as determined by KURU).
If we no longer have the same shoe, you can choose a similar, in-stock product for replacement.
Refunds are not available as part of our warranty program.
Wear and Tear
This warranty does not cover normal wear and tear, damage from use, discoloration, tears, or normal material breakdown expected over the life of the product, etc. Unfortunately, accidents that cause damage are not covered.
Due to various environmental factors that are beyond our control, color fading is not covered under warranty. When you’re lucky enough to live life in the sunshine, fading can happen.
Were your shoes shipped international? Don’t worry, your order is still covered under this warranty. International shipping fees still apply for replacement pairs shipped internationally.